Reviews for Plano, TX Family Practice Physician Dr. Zachary Castle

My very first visit with Dr Zaccery was very good. More

One of the few doctors who is actually available to schedule an appointment sooner than a month in advance. I was very pleased with the quality of service, the modern facility, and all aspects of the practice other than the management of the practice.Village Health Partners is almost impossible to contact, and have currently limited their communication with the patients to text messaging. Text messages appear to be answered by nurses in their spare time, of which I don't think that have much. If you need medical assistance sooner than a couple of months from now, which I would assume is 99% of everybody who is trying contact a doctor, Village Health Partners probably won't work for you.There are ZERO working phone numbers for Village Health Partners which allow you to actually contact a human. Mostly they are recorded directions to their office. Their old patient portal was absolutely terrible and is being replaced with something that doesn't seem to be much better. More

Doctor Castle and his staff was amazingThey greeted me professionally and introduced themselves to meThe entire staff was very knowledgeable and professional. Dr. Castles was a great listener and he seemed very kind and caring. More

First time there and very good experience look forward to great relationship with Dr. Castle More

I felt very comfortable in the office, great listener and created comprehensive back to health plan …… plus no waiting!!! More

Dr.castle was awesome!!!! Very understanding and a great listener I look forward to continuing care with dr.castle Also therewas no wait time for my appointment that was a plus!!!! More

“I was very pleased with my experience at Village Health Partners-Indepence. I can be a hard critic of medical facilities and the people employed by them. Combine that attitude with an innate crankiness when I’m not feeling at all well and the result can be much less than pleasant. This last few visits have been a world away from previous experiences elsewhere. It was good to be treated with professionalism and care. When I say Dr. Castle and all the other employees of the Village Health Partners made me feel that I was in safe hands and even made me smile when I left, then you can believe they are the best. I am truly grateful and won’t get that awful feeling of dread the next time I get sick and am unable to see my physician. I appreciated their follow-up and willingness to answer questions also. A big thank you to all of them.” More

My first experience with them & it was fast & great!! More

My Doctor was friendly and more understanding. Thanks More

Dr. Castle was very friendly and thorough. More

The wait was minimal. Staff was awesome. Dr Castle was attentative, very concerned about me, and wasn't rushing or impatient. It was just an overall nice doctor's appointment experience.Mark H. More

Great experience, no wait! More

Real good great experience I was happy ? More

Great communicator, & listener. Office staff has client service down to a science. I have not felt the welcome or at ease in a doctors office in a long time. More

Super nice staff. Doctor was friendly and listen to my concerns. More

Super nice staff. Doctor was friendly and listen to my concerns. More

Super nice staff. Doctor was friendly and listen to my concerns. More

Super nice staff. Doctor was friendly and listen to my concerns. More

Great and clean doctors office More

Everything was great and went well the doctor was really nice and he listened and took in all my questions and concerns More

The staff and doctor listened to all I offered regarding my overall health and the specific problem that brought me to the office. The instructions I was provided were clear and simple to understand, and the doctor made an excellent effort listening and understand my history. He also provided additional health exams needed and the lab work was explained as well. I would refer this office and doctor to everyone. More

Best experience in a while with a family doctor. really fast, friendly and professional. 7* More

Dr. Castle has been great! Truly happy I found him on Zocdoc and he is now my primary. My wife is a patient of his as well and thinks very highly of him. More

This was my first visit with Dr. Castle. He truly listened to me and was so patient. I didn't feel like he was rushing me to get to the next patient. He addressed all my concerns and I feel so confident with the plan of care we discussed. More

Very effective appointment scheduling process. The doctor was very attentive and professional. More

Dr. Castle was great. He seemed to actually care about his patients. The staff at the center was also very helpful and polite. More

Impressive facility! The nurses we so nice. Dr Castle is wonderful, I am so glad that I met him. He has given me a sense of security to take care of my health concerns (that has been missing for a long time). I now have a doctor! More

Dr. Castle and nurse Elizabeth (sorry, I don't think she gave me her last name) did a fantastic job on my visit! They both took time to listen to my issues. Dr. Castle laid out a plan of action, and greatly calmed my fears. I love your new set up. It is easy to get around and my appointments are always on time! Great job! More

Dr. Castle was awesome! He listened everything I had to say. Then, he suggested a regimen that was exactly in line with what I was hoping for. I am very pleased. More

Everything went as expected! Thank you. More

It was a great experience! More

Keep up the good service. More

Everyone was Friendly & Professional! More

It was great, very satisfied. Thanks. More

Dr. Castle and the staff were kind, swift, and easy to talk to. The appointment process was very streamlined, especially for a first patient visit.Dr. Castle was highly informative, attentive, and supportive with regard to personal concerns and possible solutions. I enjoyed talking with him and will be back in the future. More

Just want to say it was a pleasant visit and quick. More

The service is always exceptional, Dr. Castle is always professional and cares about his patients More

Satisfying experience! More

Nice facility and courteous staff! More

Dr. Castle is a great doctor, glad I found him! More

Overall - I was very pleased with my visit. I couldn't ask for more. This is what quality medical visits are about. Many thanks. More

Very efficient experience! I received a text the day before instructing me on procedure when I arrived. Once parked, I texted that I was on-site, waited in the car, and in a few minutes was instructed to go to a certain waiting room. When I got there, a nurse was already there! Did my check-up, had my time with Dr. Castle, and then taken to the lab to do some blood taken for my physical.I swear I felt like Rip Van Winkle and I arrived in the future! I enjoyed my experience and would recommend to my friends and family. More

It was very comfortable More

Very clean facility, the staff is wonderful, and I always feel taken care of. More

Dr. Castle is friendly and caring. I do not feel rushed in his office. Thank you for taking care of us. More

Great experience More

Thanks for the nice service !! More

Dr. Castle was great. Awesome nice to have a doctor who listens and recommends. More

Dr. Castle is top notch. More

So appreciative was able to get appt. with Dr. Castle especially before the holidays hit. More

Excellent staff. Great facility. Dr. Castle was an excellent listener and had great bedside manners. He’ll be my new PCP. More

Dr C was very nice and very informative and listened really well. He made me feel very comfortable and got my issue resolved. More

Great doctor. Never rushed. Love how technologically advanced they are. More

Great experience and I received the care I needed in a positive and nurturing way. More

I like the new set up where you go straight to an exam room More

All around great experience, mr Castle is now my primary care physician. More

The doctor and nurses were super kind and were able to answer all my questions. More

Dr. Castle was great! More

I did not have to sit in a waiting room. I was able to go straight to an exam room after I arrived. After arriving in the exam room, the wait time to be seen was very short, compared to my expectation. The doctor and medical staff communicated everything very clearly, and there were no surprises. The doctor was very helpful and listened to all of my concerns. More

I'm not only satisfied with my recent experiences with your company, I'm shocked that it works so smoothly. I recently chose Dr. Castle as my primary care physician, and I'm so happy with my choice. I've never had a PCP that I felt cared so much about my health, and I've definitely never had a doctor who communicated the options and potential results of treatment more clearly than Dr. Castle. Talking to him seems like a conversation I would have with one of my friends, but at the same time, it's clear that he's extremely educated and highly trained in the health and well-being of his patients. He makes going to see the doctor just a regular thing you do rather than something you look at your schedule and dread until the day comes. We are lucky to have him in Plano. More

AMAZING SERVICE!!! Came in to get tested for the UnHoly Trinity: Flu, Strep, & COVID 🙄 But I saw the doctor and the nurse TWICE within my first 15 minutes of being there! My nurse, Bri, and Dr. Castle, were extremely nice, patient, and helped me along every step of the way! And shout out to my Momma-in-law, she works here too ❤️ More

They tell you to wait in your car until to doctor is ready to see you. I got a text saying the doctors was ready so I got out of my car walked straight into the room without having to check in and the doctor was waiting in my room. I might’ve waited by myself for a total or 2 minute the whole time I was there. Incredible system. More

Friendly staff and providers as usual. Thanks! More

All good! More

Doctor and staff were great. Total satisfaction depends on results from tests. More

All of the staff at the facility were amazing and I am really happy with visit with Dr. Castle. More

Great and comfortable experience. Dr Castle was very present for the visit with his great listening skills and kind bedside manner. Picking a Dr is never easy but the experience went flawlessly. More

I want to say that Dr. Castle was SO nice, I had two issues, one very minor, I apologized to him for taking up his time and he assured me that it was fine and never made me feel that my concerns were silly or unimportant. Some doctors can be extremely arrogant and dismissive, Dr. Castle was NOT. One of the nicest people I have met. All of the office personnel were very sweet also. Dr. Castle took care of me and my issue/problem is completely gone! Thank you. More

Dr. Castle was very accommodating in scheduling an unforeseen appointment. More

Great experience. More

Great doctor. More

I really enjoyed talking with Dr. Castle. He listened and seemed to really care about what I was concerned about. Thank you for the help More

Got me an appointment within days instead of waiting months and I might have found my new primary care physician. More

Dr. Castle was simply amazing, he was easy to get along with, professional, and extremely helpful. He is good people and will make you feel at home. Highly recommend him and his lovely staff. More

I am switching primary care physicians since my previous provider closed the practice. I am used to a more intimate/smaller setting but I think I can can used to this. I really like Dr. Castle and looking forward to him being my PCP for many years to come More

Dr. Castle is very professional and I would recommend him to everyone who ask. I appreciated that he took the time to really listen. Thank you Dr. Castle! More

Very satisfied with my doctor and the facility More

Dr. Castle is a sweetheart, very thorough, attentive, a great listener. More

This was our first visit we really like having our room assigned to us and not having to sit in a waiting room. More

Very professional, caring, answered all concerns. That is the way I am always treated at Village Health Partners More

Very satisfied with the experience I get from Village Health Partners, Plano. More

I se Dr. Castle and he is 10/10 one of the best and nicest doctors I’ve ever met. He isn’t a pill pusher which I greatly appreciate, he’s very willing to help figure out whatever problem so that he can help. The kindest doctor, he also got me in SO fast!!! Shout out to Dr. Castle and his amazing staff! More

Dr. Castle is a very good physician. The visit was thorough and he answered all of my questions. I was very satisfied with the treatment I received. More

Everybody was friendly More

Everything was very good, Dr. Castle is very good and listens More

This was my first visit to Village Health Partners, and the experience was fantastic. It's so nice to not have to sit in a waiting room full of sick people and to be able to go directly to your exam room when your provider is ready for you. Mary, the nurse who took my vitals, and Dr. Zachary Castle were both kind and attentive. Dr. Zachary didn't make me feel rushed at all and was happy to answer all of my questions. More

I'm a new patient and was very satisfied with my first visit with Dr. Castle. More

I had a great experience! More

Dr. Castle is a very good doctor. He explained in detail. I am very satisfied with 100% . More

Dr. Castle was excellent. I have been a patient of Dr. Gothard's for many years. He is a very special provider. No doubt Dr. Castle will be likewise. More

I'm happy that I found a right doctor in Plano area , I did Annual Physical exam today. He is a good listener and treat the patient very well, not much wait time More

Overall very satisfied with my appointment More

Easy process, office is nice and clean. Nurse was quick and had good manners. Doctor was very knowledgeable. Lab tech was really fast at drawing blood. More

This was a new building and a new doctor for me. I was very happy with the experince and most importantly wait times as well. I was in and out within the hour of my appointment and they utilized all the pre filled out forms that I had completed. Dr. Castle also was great in discussing my medical needs and asking how else can I help you today which was nice vs just feeling like I was being rushed thru. I will likely make this my new PCP ! More

He was our doctor in West Texas. Terrific to each of us. Just wished Plano was closer to where we moved. Plano gained a jewel More

This was my first experience and I was very pleased with the overall services I was provided with. More

Dr. Castle was very nice just like all the other doctors I have seen at Village Health Partners. When I needed an additional prescription, Dr. Castle called me personally to ask me some questions and called it in to the pharmacy. It was still a great experience even though it was so busy that day in the office. More

Dr. Castle is wonderful. He listens and explains. More

Dr. Castle is excellent. He is extremely knowledgeable, kind, and respectful. My favorite doctor in town. More

I have been a patient with Dr. Castle for over a year. He is thorough, takes time to educate, follows up appropriately, and makes time to listen to my concerns. He includes my input regarding decisions concerning my plan of care. More

most wonderful doctor, caring, takes time to talk to you as patient and person explains everything, helps as much as he can. More

I am an older patient of Dr. Castle's but he has given me the best care I've ever received from a physician. Castle is very thoughtful and warm, making him the best family practice doctor! He has cared for a number of my close friends in Midland and they all love him! More

I am an older patient of Dr. Castle's but he has given me the best care I've ever received from a physician. Castle is very thoughtful and warm, making him the best family practice doctor! He has cared for a number of my close friends in Midland and they all love him! More

I am an older patient of Dr. Castle's but he has given me the best care I've ever received from a physician. Castle is very thoughtful and warm, making him the best family practice doctor! He has cared for a number of my close friends in Midland and they all love him! More

I am an older patient of Dr. Castle's but he has given me the best care I've ever received from a physician. Castle is very thoughtful and warm, making him the best family practice doctor! He has cared for a number of my close friends in Midland and they all love him! More

I have seen Dr. Castle for the last two years and he is by far the most thorough and kind physician I have ever dealt with. Dr. Caslte never rushes to get to the next patient and he always makes sure that I understand the treatment that he is providing for me. He is extremely intelligent but most importantly I can tell that he genuinely cares about my health and wellness. I highly recommend this amazing physician! More

I have seen Dr. Castle for the last two years and he is by far the most thorough and kind physician I have ever dealt with. Dr. Caslte never rushes to get to the next patient and he always makes sure that I understand the treatment that he is providing for me. He is extremely intelligent but most importantly I can tell that he genuinely cares about my health and wellness. I highly recommend this amazing physician! More

I have seen Dr. Castle for the last two years and he is by far the most thorough and kind physician I have ever dealt with. Dr. Caslte never rushes to get to the next patient and he always makes sure that I understand the treatment that he is providing for me. He is extremely intelligent but most importantly I can tell that he genuinely cares about my health and wellness. I highly recommend this amazing physician! More

I have seen Dr. Castle for the last two years and he is by far the most thorough and kind physician I have ever dealt with. Dr. Caslte never rushes to get to the next patient and he always makes sure that I understand the treatment that he is providing for me. He is extremely intelligent but most importantly I can tell that he genuinely cares about my health and wellness. I highly recommend this amazing physician! More

I was so impressed with Dr. Castle during my visit. He was very attentive to my concerns, and extremely thorough. You can tell he really cares about his patients, and is willing to go above and beyond. I am so grateful we found such an amazing family doctor here in Midland. More

I was so impressed with Dr. Castle during my visit. He was very attentive to my concerns, and extremely thorough. You can tell he really cares about his patients, and is willing to go above and beyond. I am so grateful we found such an amazing family doctor here in Midland. More

I was so impressed with Dr. Castle during my visit. He was very attentive to my concerns, and extremely thorough. You can tell he really cares about his patients, and is willing to go above and beyond. I am so grateful we found such an amazing family doctor here in Midland. More

I was so impressed with Dr. Castle during my visit. He was very attentive to my concerns, and extremely thorough. You can tell he really cares about his patients, and is willing to go above and beyond. I am so grateful we found such an amazing family doctor here in Midland. More