Ways to Reach Us

We are currently experiencing high call volumes and unusually long wait times. Our team is working diligently to keep up with the demand. We appreciate your patience as we continue to do our best to serve our patients.

Below are easy and quick ways to reach a friendly team member.

Schedule online

Please visit our schedule page by clicking here to find out how to schedule online.

Text us!

Reach your location at one of the phone numbers below. We will get back to you during regular business hours.

West Plano Medical Village (469) 382-4891

Independence Medical Village (469) 382-3548

McKinney Medical Village (469) 382-3717

Frisco Medical Village (469) 382-3415

Patient Portal or Healow App

The patient portal provides an easy way to schedule an appointment, request a prescription refill or reach a member of your care team.

Click here for step-by-step instructions on how to log in to the patient portal from your computer or smartphone and send a message to your provider.