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Ways to Reach Us

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We are currently experiencing high call volumes and a surge due to COVID-19. Our team is working diligently to keep up with the demand. We appreciate your patience as we continue to do our best to serve our patients.

Below are easy and quick ways to reach a friendly member of your Village Health Partners team.

If you need to cancel or reschedule your appointment, please reach out via text.

Text us!

Reach your location at one of the phone numbers below. We will get back to you during regular business hours.

Legacy Medical Village (469) 382-3807

Independence Medical Village (469) 382-3548

McKinney Medical Village (469) 382-3717

Frisco Medical Village (469) 382-3415

Patient Portal or Healow App

The patient portal provides an easy way to schedule an appointment, request a prescription refill or reach a member of your care team.

Click here for step-by-step directions on how to log in to the patient portal from your computer or smart phone and send a message to your provider.

Frequently Asked Questions

Appointment Questions

Have you arrived for your in-office appointment? Text us to let us know you are here!

Legacy Medical Village (469) 382-3807

Independence Medical Village (469) 382-3548

McKinney Medical Village (469) 382-3717

Frisco Medical Village (469) 382-3415

How do I schedule or cancel an appointment?

Text us at the numbers below:

Legacy Medical Village (469) 382-3807

Independence Medical Village (469) 382-3548

McKinney Medical Village (469) 382-3717

Frisco Medical Village (469) 382-3415

What can I expect for my telehealth appointment?

Learn what you can expect from a telehealth visit here: https://youtu.be/1nkCD_qjThw

Do you have vaccines available?

Please click here to see if we currently have vaccines available and to learn more about COVID-19 vaccines.

* All information subject to change. Images may contain models. Individual results are not guaranteed and may vary.