We’re only a text, click or call away!
You’ve always looked for a time-saving, modern approach to medicine that’s centered on you. That’s why we’re introducing a new tool that lets you take control of how you communicate with us: You can text us! Questions, appointments and so much more, find out about your new line of communication below.
You’re already on your phone, right? Well, now you can send a quick text and reach a friendly team member. You can ask any questions you have, schedule or cancel an appointment or let us know you’ve arrived for your in-person appointment, all through a quick text message. Find the number for your location below and save it in your phone for the next time you need it.
Legacy Medical Village - (469) 382-3807
Independence Medical Village - (469) 382-3548
McKinney Medical Village - (469) 382-3717
Frisco Medical Village - (469) 382-3415
Note: Texts are monitored during regular business hours. A team member will respond to after-hours messages the next business day.
Are you looking for other ways to reach out? Here are some easy ways that save you time:
- Reach out through the patient portal. If you need a prescription refill, have a question for your care team, want to see your lab results or have any other questions, you can send a message through the patient portal! Here’s a step-by-step guide on sending a message through the portal.
You can do this from your computer or through the Healow app on your smartphone!
- Schedule an appointment online. If you’re the kind of person who would prefer an interaction-free scheduling experience, you can schedule an in-person or telehealth appointment here.
- Coming soon: Send us a message through a new web chat feature on our website and communicate with a team member, just like you would through a phone call or text.
Are you ready to make an appointment? Reach out through any of the methods above or click below to schedule an appointment.