We’re only a text, click or call away!
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You’ve always looked for a time-saving, modern approach to medicine that’s centered on you. That’s why we’re introducing a new tool that lets you take control of how you communicate with us: You can text us! Questions, appointments and so much more, find out about your new line of communication below.
Text us.
You’re already on your phone, right? Well, now you can send a quick text and reach a friendly team member. You can ask any questions you have, schedule or cancel an appointment or let us know you’ve arrived for your in-person appointment, all through a quick text message. Find the number for your location below and save it in your phone for the next time you need it.
Legacy Medical Village - (469) 382-3807
Independence Medical Village - (469) 382-3548
McKinney Medical Village - (469) 382-3717
Frisco Medical Village - (469) 382-3415
Note: Texts are monitored during regular business hours. A team member will respond to after-hours messages the next business day.
Are you looking for other ways to reach out? Here are some easy ways that save you time:
- Reach out through the patient portal. If you need a prescription refill, have a question for your care team, want to see your lab results or have any other questions, you can send a message through the patient portal! Here’s a step-by-step guide on sending a message through the portal.
You can do this from your computer or through the Healow app on your smartphone! - Schedule an appointment online. If you’re the kind of person who would prefer an interaction-free scheduling experience, you can schedule an in-person or telehealth appointment here.
- Coming soon: Send us a message through a new web chat feature on our website and communicate with a team member, just like you would through a phone call or text.
Are you ready to make an appointment? Reach out through any of the methods above or click below to schedule an appointment.
