Reviews for Telehealth Services Near Plano, TX

My telemedicine visit with Brett Driver was wonderful! I called for an appointment at 11:30 AM; my appointment was set for 1:00 PM; and at 3:00 PM the very same day, I had my antibiotics to treat my sinus infection. Brett was personable, professional, thorough, and very easy to communicate with. The VHP-Frisco telemedicine platform performed flawlessly. Thank you, Brett, and the entire VHP-Frisco team for helping me get back to "normal" in less than 24 hours! Thanks to all! More

Amy did an excellent job More

Anabel was very professional and cares about the patient More

My provider was thoughtful, helpful, empathetic and understanding More

Anabel was super nice and patient considering technology issues More

THANK YOU for having extended hours so I can see a physician who has access to all my patient history even on the weekends! We were so anxious & we were so relieved to be seen by Village on a Sunday. God bless all of you!! More

She was very through. Especially for an online visit. Great experience! More

Anabel, was very attentive, sympathetic, and listened to my list of concerns, and, was educated in the way to treat my symptoms. Very good job. More

Amy did a great job of taking the time to listen and then providing a solution to my problem. More

This was my first telehealth visit and it worked out well. Thank you!!! More

Anabel Gomez was very attentive to my health needs. I was very satisfied with her recommendations and her concerns. Thank you. More

I will be back again they was so nice nice I love my doctor and staff they were so God with me it did not feel like it was my first time there it was like I have already know them very very very nice I love them all thanks for everything see u all soon More

I was pleased with the service. Thanks More

She was thoughtful and helpful More

Kristen was a delight to talk with. She was helpful in easing my anxiety regarding some current health issues, and helped me set up my next appointment quickly. More

It was very efficient and helped me recover quickly. More

Was very pleased with the tele visit. More

She was very pleasant, listened carefully and I didn't feel rushed. Especially when someone is sick and likely contagious, this is a good way to communicate. I love the complete care I get from VHP. More

Kristin did an EXCELLENT JOB!!! More

Sweta is awesome! Thank you More

Quick and efficient! Courtesy and prescriptions were right on. More

Annabel engaged me from the beginning, diagnosed & prescribed quickly. Thank you! More

Excellent experience. Listened to my problem and helped me More

Sandra was great. More

She is a keeper I love her. More

Super easy to make an appointment and staff was professional and helpful. More

Loved Anabel Gomez! More

Great service I'm very happy More

Dr. Malini Hebbur, she is amazing. The way she treats and spends time with patients is very good and the follow up is also very nice. Thank you so much to village pediatrics people. More

She was great! As is Dr. Woolbert More

My experiences with the providers in this facility are always excellent, Amy Hicks is no exception. She is thorough, explains things well and very professional and friendly. She's excellent. More

Appreciate the care and attention to detail. Great experience! More

I've had 2 televisits with Sandra and she is very professional, courteous and caring. She listened to me when I went over my symptoms and prescribed meds for me. I will request her for future needs More

Since I live about 45 miles from Plano, this method of getting my medical needs met using a virtual visit is wonderful! It really is the way to go for most of my medical issues. I was able to have a diagnosis and a prescriptions within a few minutes. I understand that sometimes I will need to see a doctor in person, but keep this option going!!!! More

Admin staff was excellent too More

I am feeling a 100% better and got exactly what I needed to solve both my problems. Brett was very helpful More

So grateful for Anabel's help! She's a fantastic listener which makes her a great health care provider! More

She was easy to talk to and a good listener! Pleasing personality! More

Got help right in time More

Able to quickly get a Telehealth visit to address my concerns! More

I have been traveling so was able to set up a telehealth visit with Virginia Rady, ANP-C. She was excellent - professional, informative, educational - but most of all collaborative. I am an RN so come with my own knowledge and background. I am newer to this practice, but have now seen 3 different practitioners (Dr. Ennis, Dr. Fullington and Virginia Rady) and am so impressed with them all. It’s important to me to ‘participate’ in my own healthcare and that is exactly what you get here. I would highly recommend this practice! More

She is great! So easy to talk to & she makes you feel calm ! More

Didn't know how to reach Anabel through this system besides directly calling the office. But knew how to contact my provider for questions through this system. My provider responded after hours! She's great! More

I was very pleased with Anabel's level of concern and her ability to quickly agree with my assessment. I was able to receive the medication needed quickly and began to feel better by the next day. More

Wonderful to have this after hours option - and that you have all of my records at your fingertips. Thank you for providing this service! More

Great service! More

I am very impressed with the professionalism and care shown. Fully addressed all my questions and concerns and obviously working in my best interest. I am definitely a fan now. More

Great bedside manner! More

Kristen was wonderful a complete pleasure and kind and listened to my concerns. More

Emily does a really good job. She is empathetic and a really good listener. We really enjoy and appreciate her. More

The process was easy though I did receive 4-5 separate texts and email with different links for the web meeting. I felt comfortable and that I was listened to. Remedies were discussed and prescriptions were quickly dispatched to my pharmacy. Emily Lau was very pleasant and professional. I will consider future Televisits. Thanks More

Ms. Mahurin was so attentive and listened to all my concerns! More

Fast, thorough and courteous!! Thank you Kristin for the great service! More

Very professional. More

I'm so used to my previous dr's office being impossible to deal with. Thank you for the kindness I've been shown by every single person I've spoken to, to me, this is huge!!!! More

Receiving care from Anabel was a very good experience. More

Emily did a great job listening to my concerns. She seemed to care and did not rush me. I really appreciate it. More

She was great More

I appreciated her being able to see me as soon as she did. More

Kristen Mahurin did a great job listening to my situation and symptoms and provided a plan to address them. I am feeling much better already. Thank you. More

Muchas gracias por su atención. More

Very professional. More

Sweta Manek did a wonderful job in taking care of me! I appreciate her listening and then answering all my questions. She is very professional! More

It was short notice and they were able to squeeze me in within a day, I was so appreciative and they were eager to assist. Once the problem was diagnosed, they even made time to have me come in and it ended all of my problems! I really really appreciated the time when I know everyone is short staffed and seeing so many Covid patients. I didn't have to wait and got to see a provider I have great confidence in. Thank you again to everyone for the help! More

Yes, Brett was very professional. I was very satisfied with my appt. I think he is an asset to Village Health Partners. More

I like this with all the covid crap going around it is nice to be able to let the office focus on the important patients and stay hopefully safer with this option. I respect all of you for doing what you do in this day and age. May you all stay healthy. Thanks More

I felt complete and satisfied and happy my problem was solved. Thank you. More

The entire staff was great but the Covid situation has put everyone on edge, sometimes certain questions/interactions are missed (though no fault of anyone) and there is always questions in our minds whether we have asked the right questions More

Anabel was excellent! This is the second time i've seen her, the first was in person, and she's exceptional. The telehealth visits are tremendous and I'd like to use them as often as possible. More

Great patient service. Friendly & knowledgeable ! Thank you! More

It was easy and I will definitely use that service again More

Brett was very knowledgeable and kind More

Kristen was great. Good listener, demeanor, expertise all made for great interaction. More

It was my first time to do this and it worked out great. More

He was very nice. Listened to my concerns/symptoms and explained what medicine he was prescribing and why. I'm already starting to feel better. More

Thank you for your knowledge and care More

I appreciate the help I received from Amy Hicks. She was very helpful and patient. More

The provider was very knowledgable, respectful, clear & concise, understanding and helpful. I have seen her on other occasions as well all of my experiences with her have always been extremely positive. More

I want to thank the whole team for how you handle what's going on, everyone I had dealt with were so patient and kind and the follow up was great even with the issues with down portals and links. Thank you! More

Sweta Manek was fantastic. The portal wasn't working so she just called me. I really enjoyed talking with her. She was very helpful and kind! More

Kristen Mahurin asked about my symptoms in details and explained clearly. I am very satisfied. She is very friendly. More

Emily, was a great nurse practitioner. I will be using her more often. She listened she followed up she was attentive. It was a great experience dealing with her. More

The doctor was super! Any difficulty I had in making the appt was because of the holidays and the upsurge in covid. More

They are always pleasant to talk to. They show they care about their patients. More

Emily was great. More

Emily Lau was great - helpful and knowledgeable. Always appreciate how thorough she is! More

Quick response to get an appointment. More

This was our first experience and we were very pleased. Everyone we've encountered thus far have been very nice and helpful. More

Kristen did an incredible job. Her personality and skill set, along with her medical knowledge, is refreshing. More

Kristen Mahurin FNP-C is an angel. More

Emily is great More

Overall great experience. The treatment has worked and I am feeling much better. Brett was great! More

Top notch service More

Received information I needed in clear, precise manner. More

Amy was great. Very friendly. She listened to me and explained the treatment plan. She asked for my input in the treatment plan. Thank you! I sent a message requesting an appt. Got a text back in less than 30mins! Excellent response time. More

Ms. Gomez was very sweet and I enjoyed speaking with her. More

All was good! More

Good communication More

Kristen Mahurin did a great job. She asked all of the right questions, she listened very well to my answers, and clearly explained the treatment for my issues. Thank you. More

They went above and beyond to find me an immediate televisit at another location and what Annabel prescribed me was ready at my pharmacy within 2 hrs after the visit More

Thank you Anabel Gomez for taking time to address my medical needs. The meds you prescribed and action plan for me to follow is much appreciated. Thank You! More

I really felt it is a great way to conduct general healthcare More

Everything went well. Options were laid out if things worsened. I found the email link to a website easier to use than installing the app. More

First time virtual visit. Fun. Easy. Looking forward to my physical in January More

Saves time and money. A good addition to VHP More

Amy was extremely knowledgeable, and took the time to listen and explain to me. She was able to call in the necessary prescriptions which, in turn, expedited the recovery time. -Much better process than walking into the office coughing and sneezing, and around others who are sick. More

It was easy and addressed my immediate concerns. More

Kristen was professional, listened carefully and her level of caring was genuine. I'm very grateful that she is part of Village Health Partners More

I have nothing but positive feedback whenever I consult Brett Driver. Who listens to all my concerns and provide care accordingly. More

She was wonderful. More

Thanks for all your sincere caring for me. More

I love Virginia Rady! More

Brett Np was attentive, compassionate and knowledgeable healthcare provider. He identified the problem and developed a treatment plan with appropriate to the illness. In addition, Brett was able to decrease my anxiety by listening and understanding my concerns. Thank you More

Seethu is an amazing provider. Very professional and you can tell that she cares about her patients. More

Alycia was very kind More

Dr. MOON continues to provide great advice and genuinely seems to care about how I'm feeling and how I'm doing. More

I appreciate you getting me in same day, I was desperate and Laura treated me well and I was given a plan to find some peace while dealing with an awful circumstance. Thank you all so very much More

Amy Hicks showed care and kindness throughout the entire appointment. I had several notes shared with her afterwards and I am very grateful for her prompt replies. I have nothing but good thoughts about her. I will not hesitate to request her in the future. More

Amy was amazing, listened, professional, great smile (sometimes it helps us patients have a bit of a brighter day). Thanks to Amy for caring, keep up the great work touching peoples lives. More

All was good More

Provider was sensitive to my Rx need while I travel to care for my sister More

I always appreciate talking with Sheena. She listens to my concerns and she cares about me as a person. More

Dr. Wien takes his time to address all of our needs. We are blessed to be in his care. More

Excellent doctor More

Dr. Wang listened carefully and provided very easy to understand solutions to my questions. More

I usually try to connect with Alycia because she listens very carefully to what is going on with you and what works for you. As usual she was very professional and explained each prescription very carefully and what to look out for as far as possible side effects. Kudos Alycia !!! More

Lynn Gross and Dr. Moon are the best providers - I've recommended them to many people. More

Dr. Ennis is the greatest :) More

Perfect visit More

I had never seen this PA before, but she was wonderful. I really felt like she cared and she was very knowledgeable and helpful. More

Lynn was amazing as always. I am very happy to have her as my medical provider. More

Excellent staff Laura Billingsley and Cassandra are professional and extremely patient focused. They go above & beyond More

We are so grateful for Dr Wien. He cares about his patients . And he is very knowledgeable. Wonderful Doctor More

Dr. Hall is very professional, listens, and gives me sound medical care. More

Maile is a brilliant PA!! More

Easy to connect. Dr. Moon is so busy, he needs to be cloned ! More

I am thrilled to have the care that I receive at Village Health Partners. My doctor listens to problems and always finds a plan that works. All other personnel are so helpful and work well together. Thanks Village Health Partners for having awesome staff personnel allows all of my visits I am greeted with kindness More

As always Awesome experience More

Thank you for taking such good care of me. More

She's amazing! She def makes y'all (Village Health Partners) look good. More

Dr. Wang is wonderful ! More

The tele-visit went well. More

She hands down the best provider ever . Thank God for Sweta she is a great listener and so kind and empathetic. I appreciate her urgency and willingness to always help and give me the best care . More

Rebekah Ellis is awesome. What else can you say? She inspires confidence in ourselves that we are in excellent hands, she listens attentively, she ask questions, and she is very patient in answering all my questions. Would use Rebekah every time. More

Dr. Wien is so patient to listen to the problem and to give the medical solutions that will help. You can tell that he really cares about his patients! I am so thankful to have him as my doctor! More

Dr. Wang is a fantastic doctor who absolutely cares about the well-being of his patients. More

Sissy is always attentive as well as making sure you are on the same page. She comes prepared knowing things already not asking the same question 95 times. She is honest and sincere. More

Online its a great experience when isn't possible face to face. More

Dr. Moon is great. More

Sweta was great, I appreciate her concern and attention. More

Kristen Mahurin, is the best of the best, easy to work with, knowledgeable, caring and great follow-up. Thank you More

I saw my doctor take a definite and caring interest on what was going on with me. She also listened to my concerns and went out of her way to get me seen by a specialist quickly. Her concern was definitely appreciated. More

Dr. Woolbert is AMAZING! More

Excellent More

I was surprised how swiftly the staff acted in getting me an appointment. With the coronavirus prevalent in the community, I was very anxious, but as I spoke to Dr. Hebbur, her calm demeanor and words put me at ease. Thank you! More

Listened closely and solved problem with medications. I'm doing much better after only 2 days. More

I was traveling in my car. While my wife drove I had the telehealth visit with Lisa. All in all it worked well. Thanks. More

My doctor was able to diagnose and treat my problem remotely. I'm happy that she was able to meet with me promptly and help me get started with treatment on the same day. More

Dr. Khoury kindly listened & addressed all questions & concerns. I trust her regarding my health care. I believe she is experienced & very well qualified. More

Always nice to come in person, but this was certainly easier! More

I love Lindsay More

Dr. Eppich is always very attentive and answers all questions. I have complete confidence. I recommend him to friends often. More

Very good. Doctor paid attention to my problems very carefully and guided me accordingly. More

I was skeptical about the telehealth visit but Dr. Yao did an excellent job More

Maile answered all my questions and I felt very comfortable with her. She seemed to really care and be concerned that I had covid. More

I'm feeling so much better after prescribed meds kicked in!! So thankful I was able to have an appointment with Dr. L Kibel. More

Y'all are always prompt and helpful! It's very much appreciated! More

Very professional More

The service and care I receive from Village Health Partners, Dr. Todd Wien and staff is and has always been well beyond expectations. I am thankful for having a best in class medical team and it is my pleasure to recommend with highest regards. More

Sweta has established a very strong relationship with me in a very short period of time. This is the first time I have felt completely comfortable with a FNP. She listens intently and responds with advice I trust. More

It's great to be able to speak with my provider since it's so hard to get out when I didn't feel well. Although it did take them 3 days to get back to me. More

Dr. Hewitt is an incredible doctor that always takes time to provide all options for care and is more than willing to answer any questions or concerns. More

Wonderful as always! More

My doctor Madhavi Ampajwala is phenomenal! She has been my GP for 13 years and she has always been readily available and very helpful to me. More

Kristen Mahurin FNP is a very caring and concerned medical professional. I was so thankful to talk with her, and now feeling so much better! More

Best way of communicating when you are unable to make it in person to the clinic. More

Telehealth visits are so helpful when you aren't feeling well and are able to visit with the doctor from home. More

Dr. Eppich had me come in after my telehealth visit. He fit me in right away. I don't normally post or comment but I think he went above just treating me and and letting me go. More

I had a telehealth visit , but was unable to access the site. I called for help, but before gotten, Dr. Woolbert called me & we continued the appointment over the phone. More

All telehealth visits have worked very well at this difficult time. More

I always have a great experience with the providers at Village Health. This time I was able to schedule a telehealth visit and we were done in 5 minutes! More

She was great! She even got a COVID test scheduled for me immediately after the telehealth visit. Great service and care. More

Enjoy telehealth. Dr. Wien is fantastic!! More

Telehealth ok but prefer in person visit. Understand with Covid tho. More

Not all telehealth is the same but my experience with Dr. Eppich, was excellent! More

Very easy instructions how to log-on for the telehealth virtual appointment. More

Virginia Rady was fine. She did a good job. She listened to me. Provided a course of action. And a fallback plan if the course of action didn't work. The actual process of signing on for the telehealth call was confusing. The healow app originally showed my appointment. When I attempted to log on for the appointment it wasn't there. Fortunately, Ms Rady was able to send me a link that I clicked on and connected. More

Best telehealth appt. I've had, thus far. More

Everything was very professional and I am so thankful to be able to participate in telehealth visits. More

The telehealth visits are wonderful. Please continue this service permanently. More

I do appreciate the telehealth appointments and I am glad this office is making this available for me. More

My telehealth appointment was a positive experience. Dr. Moon's PA, Emily was very efficient and friendly. I did wait for her approximately 15 minutes but that's not much different from an in-office visit. The telehealth appointment was a good way to take care of my simple medical issue. More

I was not able to connect to telehealth online, Lindsey Osborn called me and we were able to handle the call via phone. More

Love telehealth. It saves time and gets things done for relatively known ailments. Love Shelley Loumstein! She is the best! More

It was awesome, love the telehealth visits for straightforward situations. So much more convenient plus no one wants to go somewhere when you don't feel good already. More

Becoming more efficient with telehealth but appreciate in person even more More

I appreciated the additional information that was sent via email following the telehealth visit. More

The meeting went well. It was hard to see the visual on TeleHealth call, but hard copies by e-mail were very helpful. More

Dr. Yao is great. Virtual visits and in-office are well managed and make me feel comfortable. More

Used Telehealth recently. That works well. Thanks. More

The telehealth visit process was a little confusing... I followed the prompts in the email but it didn't work. I restarted the process several times- Ifinally connected but then sound didn't work. Later, I had a voicemail on my home phone from someone wanting to help me get started (?). Besides all that-I had a good office visit with the doctor. More

For things like refilling prescriptions and brief visits, Telehealth is the way to go. It's very easy and convenient. I hope that the option remains available after the Covid-19 situation is resolved. More

As a new patient and switching a provider that I had been with over 15 years, this was a pleasant experience even it was via a telehealth meeting. More

First time with Dr. Moon in the clinic since the pandemic started. Much better than a telehealth! More

I hope these telehealth visits never go away! I work far from office and this makes it so easy! More

Really like the option for telehealth cuts down the time I have to drive and wait at the doctor. More

Alycia is awesome and I appreciate her very much. But I don;t care for the telehealth visit because my vitals cannot be taken. More

Telehealth visits also save travel time. Works great! More

I love this option. I trust Dr. Ennis and will continue using telehealth options. More

I appreciated the timeliness in getting my antibiotic and telehealth appt. within 2 hours of my phone call! I feel so much better after taking the medicine; the diagnosis was correct, and the antibiotic is working to make me feel like myself again this week. Thank you to Dr. Hewitt and the knowledgeable nurse practitioner for guiding me without days of waiting! More

I am very satisfied with the telehealth consultation with Dr. Michael Yao. The Village Health Partners online appointment portal is easy to use. I appreciate that Dr. Yao's office is open for telehealth visits when other clinics and even urgent care are closed during this extreme weather with a power outage. Dr. Yao has provided a detailed explanation about my condition and treatment options. I am feeling better after following his instruction. I would definitely recommend Dr. Yao to my family and friends. More

NP Dickerson was very thorough even if it was a telehealth visit. She has addressed all our needs, and things that we needed to know about what's going on my Son's case. More

I definitely like the telehealth for follow up visits. More

I appreciate telehealth visits for non acute needs. I don't feel like doing an In Person visit for routine med check visits should be needed when a video meeting will suffice. More

Did telemedicine with N Texas' best primary care doctor, DrChris Noyes. He has been my physician for over ten years . Great doctor and a better man. More

They are efficient, they listen to you and have made it easy with virtual visits if you are sick. More

Thanks for offering virtual visits. So so helpful! More

Rebekah Ellis gave me the best care I could of received even through virtual visits. More

I was pleased with how quickly I could arrange the telehealth appointment. Seethu was great and very informative and helpful. I wish we could have used the video to do a little more of the exam to confirm my diagnosis as opposed to needing a follow up in-person visit. More

first time telehealth, appreciate the technology worked and appreciate the NP (Lisa) was patient and answered all questions and concerns. Thank you Lisa! (and Village Health) More

I attempted to arrange an appointment with a dietician here. They are only doing dietician visits using their telehealth tools. In the patient portal, the system checks for the telehealth failed with an absurd error telling me I needed to use a laptop or desktop. I was using a laptop with Windows 10. I tried to get support. The live chat feature in the patient portal gave back an error saying that their account no longer exists. I was instructed to send a message requesting help within the patient portal, so I did that. No response. I tried calling and selected the option for help with the patient portal which went to a voice mail that gave another phone number to call, option 2. I called that number and pressed 2, but got a menu that had nothing to do with patient portal support. I ended up just cancelling my appointment. I'll go someplace where they have a better handle on their technology and don't put their patients through this kind of frustration. More

I loved my in-person and telehealth experience with NP Gross. She was very thorough, a great listener, and provided me with clear information that was easy to follow! And my appointment and following labs were very quick! Forgot how much I loved my care here. Thank you! More

The portal is great. Dr. Albracht is a great doctor to work with and is very responsive. The telehealth call worked very well. Donna on his team is also very good! More

The portal and virtual visits are excellent! Dr. Wien is very responsive. I am very glad I switched to him as my primary care physician. More

Very pleased with the telehealth visit. More

My first time doing telehealth visit. Worked fine! Dr. Khoury great as usual ! More

This appointment was a telehealth visit with Dr. Gothard. I appreciated how carefully he listened to me describe my symptoms and he answered all of my questions. Also, he assessed the medicine I was taking and he guided me with further instructions as to which medicines to continue and for how long. More

I had an excellent first experience with Lisa Price, even if just through telehealth. I now have a new primary care practitioner. More

I actually like the Telehealth it was very convenient and he was very helpful More

The additions of TeleHealth and the drive-thru blood draws are *very* much appreciated. Thank you! More

Excellent experience with Dr. Michael Yao for a telehealth visit. Highly recommend. More

I loved the telehealth option! More

Very easing going people to help along the telehealth visit. More

I like telehealth. Should keep this going even after the pandemic passes. More

This was my first telehealth visit and I was amazed with how easy it was to set up, and how effective it was. I will definitely use this again, even when we are not having to do social distancing. Village Health Partners always exceeds expectations, and Dr. Eppich is very effective in every venue. More

I actually had a telephone visit my provider due to the coronavirus restrictions. Because of the timing of my appointment, I didn't have to figure out the telehealth thing so I opted for the direct phone call. I am thankful to have the option for either during this situation. My issue was handled promptly More

My first telehealth appointment - it worked out really well! More

I found the telehealth method easy to navigate and had a very positive experience. More

So glad this office offers Telehealth. This method is much easier for me and our family. Stay safe and thank you! More

I had a telehealth visit which worked excellently. It was wonderful being able to remain in my home and get seen by the doctor. More

Dr Hewitt is exceptional! I'm impressed with the telehealth process - was very easy. More

Thank you for helping me with the portal and telehealth. I am not very good with technology. Dr Shah was extremely helpful during this time. More

Dr Ennis is so knowledgeable and I rely on him for his assessment, skills and the education he provides to me. His staff is wonderful as well. They called ahead to make sure the portal for telehealth was working well. More

The telehealth visit was efficient and prompt and Dr. Hewitt provided expert and caring advice as always. More

Thank you for using Telehealth! More

Very easy to use telehealth. I already had a patient relationship with Dr Ennis so I was glad it was him I talked to. Very good experience. More