Reviews for Telehealth Services in Plano, TX

I was pleased with the service. Thanks More

She was thoughtful and helpful More

She was very pleasant, listened carefully and I didn't feel rushed. Especially when someone is sick and likely contagious, this is a good way to communicate. I love the complete care I get from VHP. More

Quick and efficient! Courtesy and prescriptions were right on. More

Annabel engaged me from the beginning, diagnosed & prescribed quickly. Thank you! More

Excellent experience. Listened to my problem and helped me More

Sandra was great. More

Great service I'm very happy More

My experiences with the providers in this facility are always excellent, Amy Hicks is no exception. She is thorough, explains things well and very professional and friendly. She's excellent. More

I've had 2 televisits with Sandra and she is very professional, courteous and caring. She listened to me when I went over my symptoms and prescribed meds for me. I will request her for future needs More

Since I live about 45 miles from Plano, this method of getting my medical needs met using a virtual visit is wonderful! It really is the way to go for most of my medical issues. I was able to have a diagnosis and a prescriptions within a few minutes. I understand that sometimes I will need to see a doctor in person, but keep this option going!!!! More

Admin staff was excellent too More

She was easy to talk to and a good listener! Pleasing personality! More

I have been traveling so was able to set up a telehealth visit with Virginia Rady, ANP-C. She was excellent - professional, informative, educational - but most of all collaborative. I am an RN so come with my own knowledge and background. I am newer to this practice, but have now seen 3 different practitioners (Dr. Ennis, Dr. Fullington and Virginia Rady) and am so impressed with them all. It’s important to me to ‘participate’ in my own healthcare and that is exactly what you get here. I would highly recommend this practice! More

Wonderful to have this after hours option - and that you have all of my records at your fingertips. Thank you for providing this service! More

Great service! More

Emily does a really good job. She is empathetic and a really good listener. We really enjoy and appreciate her. More

The process was easy though I did receive 4-5 separate texts and email with different links for the web meeting. I felt comfortable and that I was listened to. Remedies were discussed and prescriptions were quickly dispatched to my pharmacy. Emily Lau was very pleasant and professional. I will consider future Televisits. Thanks More

Emily did a great job listening to my concerns. She seemed to care and did not rush me. I really appreciate it. More

Muchas gracias por su atención. More

Very professional. More

It was short notice and they were able to squeeze me in within a day, I was so appreciative and they were eager to assist. Once the problem was diagnosed, they even made time to have me come in and it ended all of my problems! I really really appreciated the time when I know everyone is short staffed and seeing so many Covid patients. I didn't have to wait and got to see a provider I have great confidence in. Thank you again to everyone for the help! More

Sweta Manek did a wonderful job in taking care of me! I appreciate her listening and then answering all my questions. She is very professional! More

I like this with all the covid crap going around it is nice to be able to let the office focus on the important patients and stay hopefully safer with this option. I respect all of you for doing what you do in this day and age. May you all stay healthy. Thanks More

Great patient service. Friendly & knowledgeable ! Thank you! More

I appreciate the help I received from Amy Hicks. She was very helpful and patient. More

The provider was very knowledgable, respectful, clear & concise, understanding and helpful. I have seen her on other occasions as well all of my experiences with her have always been extremely positive. More

I want to thank the whole team for how you handle what's going on, everyone I had dealt with were so patient and kind and the follow up was great even with the issues with down portals and links. Thank you! More

Sweta Manek was fantastic. The portal wasn't working so she just called me. I really enjoyed talking with her. She was very helpful and kind! More

Emily, was a great nurse practitioner. I will be using her more often. She listened she followed up she was attentive. It was a great experience dealing with her. More

They are always pleasant to talk to. They show they care about their patients. More

Emily was great. More

Emily Lau was great - helpful and knowledgeable. Always appreciate how thorough she is! More

Quick response to get an appointment. More

Emily is great More

Amy was great. Very friendly. She listened to me and explained the treatment plan. She asked for my input in the treatment plan. Thank you! I sent a message requesting an appt. Got a text back in less than 30mins! Excellent response time. More

All was good! More

Good communication More

I really felt it is a great way to conduct general healthcare More

First time virtual visit. Fun. Easy. Looking forward to my physical in January More

Amy was extremely knowledgeable, and took the time to listen and explain to me. She was able to call in the necessary prescriptions which, in turn, expedited the recovery time. -Much better process than walking into the office coughing and sneezing, and around others who are sick. More

It was easy and addressed my immediate concerns. More

She was wonderful. More

Thanks for all your sincere caring for me. More

Amy Hicks showed care and kindness throughout the entire appointment. I had several notes shared with her afterwards and I am very grateful for her prompt replies. I have nothing but good thoughts about her. I will not hesitate to request her in the future. More

I appreciate you getting me in same day, I was desperate and Laura treated me well and I was given a plan to find some peace while dealing with an awful circumstance. Thank you all so very much More

Dr. MOON continues to provide great advice and genuinely seems to care about how I'm feeling and how I'm doing. More

Amy was amazing, listened, professional, great smile (sometimes it helps us patients have a bit of a brighter day). Thanks to Amy for caring, keep up the great work touching peoples lives. More

I always appreciate talking with Sheena. She listens to my concerns and she cares about me as a person. More

Excellent doctor More

Dr. Ennis is the greatest :) More

Lynn Gross and Dr. Moon are the best providers - I've recommended them to many people. More

I had never seen this PA before, but she was wonderful. I really felt like she cared and she was very knowledgeable and helpful. More

Lynn was amazing as always. I am very happy to have her as my medical provider. More

Easy to connect. Dr. Moon is so busy, he needs to be cloned ! More

As always Awesome experience More

Thank you for taking such good care of me. More

The tele-visit went well. More

Online its a great experience when isn't possible face to face. More

Dr. Moon is great. More

Sweta was great, I appreciate her concern and attention. More

Kristen Mahurin, is the best of the best, easy to work with, knowledgeable, caring and great follow-up. Thank you More

Listened closely and solved problem with medications. I'm doing much better after only 2 days. More

I love Lindsay More

Very good. Doctor paid attention to my problems very carefully and guided me accordingly. More

Very professional More

I'm feeling so much better after prescribed meds kicked in!! So thankful I was able to have an appointment with Dr. L Kibel. More

Y'all are always prompt and helpful! It's very much appreciated! More

Dr. Hewitt is an incredible doctor that always takes time to provide all options for care and is more than willing to answer any questions or concerns. More

Telehealth visits are so helpful when you aren't feeling well and are able to visit with the doctor from home. More

Very easy instructions how to log-on for the telehealth virtual appointment. More

Best telehealth appt. I've had, thus far. More

My telehealth appointment was a positive experience. Dr. Moon's PA, Emily was very efficient and friendly. I did wait for her approximately 15 minutes but that's not much different from an in-office visit. The telehealth appointment was a good way to take care of my simple medical issue. More

I was not able to connect to telehealth online, Lindsey Osborn called me and we were able to handle the call via phone. More

I attempted to arrange an appointment with a dietician here. They are only doing dietician visits using their telehealth tools. In the patient portal, the system checks for the telehealth failed with an absurd error telling me I needed to use a laptop or desktop. I was using a laptop with Windows 10. I tried to get support. The live chat feature in the patient portal gave back an error saying that their account no longer exists. I was instructed to send a message requesting help within the patient portal, so I did that. No response. I tried calling and selected the option for help with the patient portal which went to a voice mail that gave another phone number to call, option 2. I called that number and pressed 2, but got a menu that had nothing to do with patient portal support. I ended up just cancelling my appointment. I'll go someplace where they have a better handle on their technology and don't put their patients through this kind of frustration. More