Village Health Partners is now a part of Catalyst Physician Group.

Learn More Here

Patient Reviews

Reviews for Plano, TX Family Nurse Practitioner Sandra Portales, FNP-C

The doctors and staff at Village Health Partners in Plano, TX, understand that one of the best tools patients can use to find a doctor is through reviews. Thanks to the many individuals and families we have served throughout the years, we have compiled those reviews here for your benefit. These comments come from past and current patients who had an outstanding experience. We invite you to read what our patients have to say about the doctors of Village Health Partners, helping our communities thrive!

Filter60 Reviews  
5.0
DAPI
Review from M.V.  |  Source: Google  |  Jan 17, 2023

I can't say enough good things about this place. I've seen Dr. Kibel for a few years, and she is extraordinary. The group of Nurse Practitioners that also work with her is superb! I can mention Lindsey Osborne and Sandra Portales. Sandra is the sweetest and always spot-on! Lindsey is also fantastic, with excellent bedside manners. These three professionals (Kibel, Portales, and Osborne) listen and take the time to understand your concerns. Just wow! I have been recommending Village Health Partners to my friends. They are so wonderful to work with. More

5.0
DAPI
Review from A.V.  |  Source: Google  |  Mar 31, 2022

I took my father-in-law to see Dr. Kibel for a physical and he absolutely loved her! He and his wife recently moved here from another country and are trying to get settled. He’s very concerned about getting everything squared away with new doctors and meds and has been so pleasantly surprised with the professionalism, attention to detail, interest in all of his questions/concerns, and friendliness of ALL of the staff members. He also had a previous appointment with Sandra Portales and sang her praises as well. I took my mother-in-law to an appointment with Lindsay Osborn and she reiterated everything said above! Thank you all for caring so much and taking great care of us! More

5.0
Manual_Import
Review from P.D.  |  Source: Office Visit  |  Mar 04, 2022

Sandra was very pleasant. More

5.0
Manual_Import
Review from B.K.  |  Source: Office Visit  |  Mar 02, 2022

Sandra was great. More

5.0
Manual_Import
Review from D.H.  |  Source: Office Visit  |  Mar 01, 2022

Dr. Sandra is amazing!! She was great to work with More

5.0
Manual_Import
Review from S.R.  |  Source: Office Visit  |  Feb 21, 2022

I've had 2 televisits with Sandra and she is very professional, courteous and caring. She listened to me when I went over my symptoms and prescribed meds for me. I will request her for future needs More

5.0
Manual_Import
Review from C.B.  |  Source: Office Visit  |  Feb 16, 2022

The staff and Dr's are amazing at this location. Sandra, as well as Lindsay are exceptional service providers that seem to care about your health concerns. More

5.0
Manual_Import
Review from F.M.  |  Source: Office Visit  |  Feb 10, 2022

Sandra went over and above to help us get our test for a cruise. Thank you!! More

5.0
DAPI
Review from P.R.  |  Source: Google  |  Jan 31, 2022

Great experience!! Dr Garduño and N.P. Sandra Pórtales are the best!! More

5.0
Manual_Import
Review from C.B.  |  Source: Office Visit  |  Jan 27, 2022

Sandra was wonderful. She was very attentive and caring. I enjoyed treating with her. More

5.0
Manual_Import
Review from N.S.  |  Source: Office Visit  |  Jan 25, 2022

I really had a good experience with NP Sandra very sweet good More

5.0
Manual_Import
Review from R.R.  |  Source: Office Visit  |  Jan 07, 2022

We appreciate Sandra Portales making it possible to have a tele-appointment with her on such short notice. She listened and was caring. More

5.0
Manual_Import
Review from B.P.  |  Source: Office Visit  |  Dec 20, 2021

Sandra Portales is a valued member of your team. She is caring and compassionate, always a pleasure to visit with, whether a sick visit or a well check. More

5.0
Manual_Import
Review from G.S.  |  Source: Office Visit  |  Dec 06, 2021

Sandra Portales was very kind and left me feeling confident about my plan of treatment. More

5.0
Manual_Import
Review from S.A.  |  Source: Office Visit  |  Nov 24, 2021

Overall it is good More

5.0
Manual_Import
Review from J.S.  |  Source: Office Visit  |  Nov 23, 2021

I really felt it is a great way to conduct general healthcare More

5.0
Manual_Import
Review from R.S.  |  Source: Office Visit  |  Nov 23, 2021

Great, Professional and compassionate care. Sandra listened and explained everything in detail to ensure that I understood. More

5.0
Manual_Import
Review from R.T.  |  Source: Office Visit  |  Nov 18, 2021

The nurse did an excellent job too. More

5.0
Manual_Import
Review from I.W.  |  Source: Office Visit  |  Nov 11, 2021

I always recommend others and my coworkers to come visit here. More

5.0
Manual_Import
Review from M.H.  |  Source: Office Visit  |  Nov 09, 2021

I'm a new patient and I'm glad I have a new PCP. Sandra Portales was very kind and patient. Everything I was going to request (labs, MRI/CT) she recommended without me requesting it. Also the nurse was very kind when evaluating and documenting my symptoms. More

5.0
Manual_Import
Review from W.H.  |  Source: Office Visit  |  Nov 01, 2021

Your team made it easy to complete the entire process from start to finish including check-in, timing, setup, and billing. More

5.0
Manual_Import
Review from C.B.  |  Source: Office Visit  |  Nov 01, 2021

Sandra was wonderful! More

5.0
Manual_Import
Review from J.J.  |  Source: Office Visit  |  Oct 13, 2021

Sandra Portales is a great practicioner. She is very thorough, patient and kind and takes time and interest in listening to you. I feel very fortunate to have found her. More

5.0
Manual_Import
Review from R.L.  |  Source: Office Visit  |  Oct 05, 2021

PLEASE CONVEY TO SANDRA AND ALSO THE GIRL WHO WORKRED ON MY EAR THAT IT POPPED OPEN TODAY AND MY HEARING IS NOW OK..THEY WERE BOTH TERRIFIC AND HAD THE PATIENCE TO KEEP TRYING TO SOLVE MY PROBLEM. HOPE TO SEE THEM AT MY NEXT PHYSICAL.... More

5.0
Manual_Import
Review from P.V.  |  Source: Office Visit  |  Oct 01, 2021

Sandra Portales was courteous, professional and provided me with the insight that I needed More

5.0
Manual_Import
Review from E.A.  |  Source: Office Visit  |  Sep 26, 2021

FNP Sweta Manek and Nurse "Jamie" were very professional and courteous. More

5.0
Manual_Import
Review from M.L.  |  Source: Office Visit  |  Sep 24, 2021

The two medical men who answer phones are awesome. Forgotten their names but they do a fantastic job!!!!!!!!!!!!!!!! More

5.0
Manual_Import
Review from K.V.  |  Source: Office Visit  |  Sep 21, 2021

She was really comforting and I appreciated that because I was overwhelmed More

5.0
Manual_Import
Review from B.R.  |  Source: Office Visit  |  Sep 16, 2021

Grateful for televisit option it is a time saver! More

5.0
Manual_Import
Review from B.A.  |  Source: Office Visit  |  Sep 13, 2021

Very kind friendly professionals, always have a good experience. More

5.0
Manual_Import
Review from T.S.  |  Source: Office Visit  |  Sep 09, 2021

Ms. Portales was kind, helpful and personable. I enjoyed my visit with her. More

5.0
Manual_Import
Review from D.M.  |  Source: Office Visit  |  Sep 07, 2021

This was a great experience. I was a bit apprehensive but she made me feel very comfortable. Great job! More

5.0
DAPI
Review from G.M.  |  Source: Google  |  Sep 03, 2021

Sandra Portales is such a sweetheart and really answered all my questions. The whole staff was really sweet actually and I Overly felt welcomed More

5.0
Manual_Import
Review from H.A.  |  Source: Office Visit  |  Aug 31, 2021

Very helpful and understanding. More

5.0
Manual_Import
Review from L.W.  |  Source: Office Visit  |  Aug 30, 2021

My first visit with Sandra Portales and she was a delight. Took time with me, listened, was thorough and diagnosed the probable issue I came in for. Very impressed that she called with my CT Scan results rather than let me wait to read the portal. Thank you so much! More

5.0
Manual_Import
Review from G.M.  |  Source: Office Visit  |  Aug 25, 2021

Ms. Portales was very helpful and had a great bedside manner. Her nurse was excellent and put me at ease also. More

5.0
Manual_Import
Review from P.G.  |  Source: Office Visit  |  Aug 18, 2021

Very happy with my visit. More

5.0
Manual_Import
Review from J.H.  |  Source: Office Visit  |  Aug 13, 2021

I saw the nurse practitioner, Sandra, she was very kind and knowledgeable. More

5.0
Manual_Import
Review from S.G.  |  Source: Office Visit  |  Aug 11, 2021

Excellent More

5.0
Manual_Import
Review from K.M.  |  Source: Office Visit  |  Aug 10, 2021

Always great!! More

5.0
Manual_Import
Review from M.W.  |  Source: Office Visit  |  Aug 03, 2021

Excellent service and easy access! More

5.0
Manual_Import
Review from M.A.  |  Source: Office Visit  |  Aug 02, 2021

Muito bom atendimento, recomendo. More

5.0
Manual_Import
Review from R.R.  |  Source: Office Visit  |  Jul 30, 2021

All of the nurse practitioners are exceptional. I appreciate their availability. More

5.0
Manual_Import
Review from S.G.  |  Source: Office Visit  |  Jul 28, 2021

As always, wonderful!!! More

5.0
Manual_Import
Review from S.S.  |  Source: Office Visit  |  Jul 21, 2021

Thank you to Sweta Manek FNP-C and her young Nurse. Both were caring, courteous, professional, and friendly. I appreciate their time, help, and patience. More

5.0
Manual_Import
Review from G.W.  |  Source: Office Visit  |  Jul 09, 2021

Many doctors were out for the day, especially at the office I requested. The scheduling department worked hard to find an available physician. Sandra was kind and helpful. I was in & out quickly since even the receptionist was attentive to the reason for my visit. More

5.0
Manual_Import
Review from B.P.  |  Source: Office Visit  |  Jul 07, 2021

The kindness and compassion exhibited by both Sandra Portales and her MA were a refreshing experience, especially assessing my acute case. More

5.0
Manual_Import
Review from E.A.  |  Source: Office Visit  |  Jul 07, 2021

I was so pleased with my experience. The doctor was so caring and nice, I immediately felt comfortable from the moment she walked in. Thank you for the efficient and fast work! More

5.0
Manual_Import
Review from B.M.  |  Source: Office Visit  |  Jul 06, 2021

She was very helpful. More

5.0
Manual_Import
Review from I.W.  |  Source: Office Visit  |  Jun 29, 2021

Very courteous and treated me professionally. More

5.0
Manual_Import
Review from B.M.  |  Source: Office Visit  |  Jun 24, 2021

Sandra was so professional and delightful, made the awful experience of removing a toenail fun. Thank you for really making us feel comfortable. More

5.0
Manual_Import
Review from A.F.  |  Source: Office Visit  |  Jun 21, 2021

Sandra was awesome!!! More

5.0
Manual_Import
Review from E.T.  |  Source: Office Visit  |  Jun 17, 2021

Excelente. More

5.0
Manual_Import
Review from F.S.  |  Source: Office Visit  |  Jun 15, 2021

Sandra and all staff are amazing! Definitely the best healthcare provider in town! More

5.0
Manual_Import
Review from S.H.  |  Source: Office Visit  |  Jun 15, 2021

Amazing provider and staff. More

5.0
Manual_Import
Review from D.C.  |  Source: Office Visit  |  Jun 14, 2021

Staff is always warm and listens to concerns. I've never had a bad experience in almost eight years. More

5.0
Manual_Import
Review from J.V.  |  Source: Office Visit  |  Jun 08, 2021

Good experience. Thanks for your help. More

5.0
Manual_Import
Review from Y.H.  |  Source: Office Visit  |  Jun 07, 2021

Gracias a todo el personal por su pronta respuesta y atenciones exelentes y profecional servicio. More

5.0
Manual_Import
Review from P.D.  |  Source: Office Visit  |  Jun 04, 2021

Always a very nice experience. More

5.0
Manual_Import
Review from C.A.  |  Source: Office Visit  |  Jun 04, 2021

Sandra Portales has the best bed side manner. She is extremely kind and caring. I trust her completely. More

*Individual results are not guaranteed and may vary from person to person. Images may contain models.