Reviews for Plano, TX Family Nurse Practitioner Sandra Portales, FNP-C

I can't say enough good things about this place. I've seen Dr. Kibel for a few years, and she is extraordinary. The group of Nurse Practitioners that also work with her is superb! I can mention Lindsey Osborne and Sandra Portales. Sandra is the sweetest and always spot-on! Lindsey is also fantastic, with excellent bedside manners. These three professionals (Kibel, Portales, and Osborne) listen and take the time to understand your concerns. Just wow! I have been recommending Village Health Partners to my friends. They are so wonderful to work with. More

Was always easy and of help to work with Laura Billingsley. Not sure why the LAB annually never has a copy ready when Cassandra has definitely done her part. Love this location still masking needed. More

Laura and Cassandra are fantastic More

Sandra Portales provided excellent medical service in diagnosing and prescribing medication. I was able to get an appointment with her within 90 minutes of when I called to make an appointment. More

Sandra always shows she has your best interest at heart and always has the knowledge needed to help with your health issues. I really appreciate her!! More

Sandra is an excellent provider! More

I took my father-in-law to see Dr. Kibel for a physical and he absolutely loved her! He and his wife recently moved here from another country and are trying to get settled. He’s very concerned about getting everything squared away with new doctors and meds and has been so pleasantly surprised with the professionalism, attention to detail, interest in all of his questions/concerns, and friendliness of ALL of the staff members. He also had a previous appointment with Sandra Portales and sang her praises as well. I took my mother-in-law to an appointment with Lindsay Osborn and she reiterated everything said above! Thank you all for caring so much and taking great care of us! More

Sandra was very pleasant. More

Sandra was great. More

Dr. Sandra is amazing!! She was great to work with More

I've had 2 televisits with Sandra and she is very professional, courteous and caring. She listened to me when I went over my symptoms and prescribed meds for me. I will request her for future needs More

The staff and Dr's are amazing at this location. Sandra, as well as Lindsay are exceptional service providers that seem to care about your health concerns. More

Sandra went over and above to help us get our test for a cruise. Thank you!! More

Great experience!! Dr Garduño and N.P. Sandra Pórtales are the best!! More

Laura Billingsley & Cassandra are great as are the office staff. Always a very positive experience. More

Sandra was wonderful. She was very attentive and caring. I enjoyed treating with her. More

I really had a good experience with NP Sandra very sweet good More

We appreciate Sandra Portales making it possible to have a tele-appointment with her on such short notice. She listened and was caring. More

Sandra Portales is a valued member of your team. She is caring and compassionate, always a pleasure to visit with, whether a sick visit or a well check. More

Sandra Portales was very kind and left me feeling confident about my plan of treatment. More

Overall it is good More

I really felt it is a great way to conduct general healthcare More

Great, Professional and compassionate care. Sandra listened and explained everything in detail to ensure that I understood. More

The nurse did an excellent job too. More

I always recommend others and my coworkers to come visit here. More

I'm a new patient and I'm glad I have a new PCP. Sandra Portales was very kind and patient. Everything I was going to request (labs, MRI/CT) she recommended without me requesting it. Also the nurse was very kind when evaluating and documenting my symptoms. More

Your team made it easy to complete the entire process from start to finish including check-in, timing, setup, and billing. More

Sandra was wonderful! More

Excellent staff Laura Billingsley and Cassandra are professional and extremely patient focused. They go above & beyond More

Sandra Portales is a great practicioner. She is very thorough, patient and kind and takes time and interest in listening to you. I feel very fortunate to have found her. More

Tracy/Kelly? ( new nurse) and Cassandra are very helpful. Laura is great. Takes time and is genuinely interested and very helpful. More

PLEASE CONVEY TO SANDRA AND ALSO THE GIRL WHO WORKRED ON MY EAR THAT IT POPPED OPEN TODAY AND MY HEARING IS NOW OK..THEY WERE BOTH TERRIFIC AND HAD THE PATIENCE TO KEEP TRYING TO SOLVE MY PROBLEM. HOPE TO SEE THEM AT MY NEXT PHYSICAL.... More

Sandra Portales was courteous, professional and provided me with the insight that I needed More

FNP Sweta Manek and Nurse "Jamie" were very professional and courteous. More

The two medical men who answer phones are awesome. Forgotten their names but they do a fantastic job!!!!!!!!!!!!!!!! More

She was really comforting and I appreciated that because I was overwhelmed More

Grateful for televisit option it is a time saver! More

Very kind friendly professionals, always have a good experience. More

Ms. Portales was kind, helpful and personable. I enjoyed my visit with her. More

This was a great experience. I was a bit apprehensive but she made me feel very comfortable. Great job! More

Sandra Portales is such a sweetheart and really answered all my questions. The whole staff was really sweet actually and I Overly felt welcomed More

Very helpful and understanding. More

My first visit with Sandra Portales and she was a delight. Took time with me, listened, was thorough and diagnosed the probable issue I came in for. Very impressed that she called with my CT Scan results rather than let me wait to read the portal. Thank you so much! More

Ms. Portales was very helpful and had a great bedside manner. Her nurse was excellent and put me at ease also. More

Very happy with my visit. More

I saw the nurse practitioner, Sandra, she was very kind and knowledgeable. More

Excellent More

Always great!! More

Casandra does a great job contacting before actual call and Laura is as absolute professional More

Excellent service and easy access! More

Muito bom atendimento, recomendo. More

All of the nurse practitioners are exceptional. I appreciate their availability. More

As always, wonderful!!! More

Thank you to Sweta Manek FNP-C and her young Nurse. Both were caring, courteous, professional, and friendly. I appreciate their time, help, and patience. More

Many doctors were out for the day, especially at the office I requested. The scheduling department worked hard to find an available physician. Sandra was kind and helpful. I was in & out quickly since even the receptionist was attentive to the reason for my visit. More

I was so pleased with my experience. The doctor was so caring and nice, I immediately felt comfortable from the moment she walked in. Thank you for the efficient and fast work! More

The kindness and compassion exhibited by both Sandra Portales and her MA were a refreshing experience, especially assessing my acute case. More

She was very helpful. More

Very courteous and treated me professionally. More

Sandra was so professional and delightful, made the awful experience of removing a toenail fun. Thank you for really making us feel comfortable. More

Sandra was awesome!!! More

Excelente. More

Sandra and all staff are amazing! Definitely the best healthcare provider in town! More

Amazing provider and staff. More

Staff is always warm and listens to concerns. I've never had a bad experience in almost eight years. More

Good experience. Thanks for your help. More

Gracias a todo el personal por su pronta respuesta y atenciones exelentes y profecional servicio. More

Always a very nice experience. More

Sandra Portales has the best bed side manner. She is extremely kind and caring. I trust her completely. More

The visit was great! I was in quickly, treated with kindness and professionalism, and my treatment is taking care of the problem. It was nice to meet Sandra. Thank you, again! More

Aleksandra Fuller was great. She was very knowledgeable and listened to everything I had to say. The medicine she prescribed is making me feel much better. You are very lucky to have her. Both of Dr. Fullington's PA's are great. If he isn't available my wife and l are very comfortable with his team. Thanks. More

I really appreciated the care that Aleksandra Fuller devoted through out the call. She was truly concerned about getting me back to health. Even mentioned that she is available through the portal. As skeptical I am about teledoc approach, this particular visit was good. I am already feeling much better and on the way to recovering based on the meds she prescribed. More

Stellar. I can't believe I found Dr. Sandra Caldwell and her office. They have been professional, courteous, knowledgeable and kind. I didn't feel rushed, and Dr. Caldwell listened to all of my concerns and even made sure to send me to another doctor for a concern she has about my health, and turns out, she was right on her concern as my health was in jeopardy and I didn't even know it. Nurse Kelsi called me and answered my questions carefully and kindly, can't thank the team at Texas family medicine enough. Addy, Dr. Caldwell's assistant was patient with me and relayed my questions to Dr. Caldwell so that it wouldn't be forgotten. And both Alma who signed me in and Jaclyn who signed me out made me feel welcome at the clinic and gave so much assurance that I found the right doctor's office. Thank you More