Reviews for Plano, TX Staff Dr. Heather Sheffield

Love Dr. Sheffield. She’s fantastic as always! More

My experience was excellent, from the moment we arrived we did not have to wait a all. The nurse was very friendly and helpful. Dr. Healthier Sheffield was amazing. She took her time to answer any questions I had. More

First let me say, Prior to becoming a patient at Village Health partners, (TX Family Medicine) I personally have not met such a warm, friendly, and loving group of people. The Dr's, PA's, NP's and staff are the epitome of light and love. You literally cannot walk through the doors (or logon for a televisit) and not be greeted by a smile. I've been a patient of Dr. Sheffield for 6 years now, and although I now live some 45 mile away from her office, I choose to continue the relationship, a fact that should speak for itself. Thank you Dr. Sheffield and team for being amazing! More

We have been looking for a family doctor for a while. Dr. Sheffield fits the bill. Caring and informative. More

I've been seeing Dr. Sheffield for several years and couldn't be happier. More

Just thankful for you all and your service. The drive through vaccination clinic was a great idea. On the ground staff were professional and friendly. No complaints at all. More

I've been a patient at VHP for well over 20 years now and I've always been satisfied with my physicians & office staff. More

I saw my doctor take a definite and caring interest on what was going on with me. She also listened to my concerns and went out of her way to get me seen by a specialist quickly. Her concern was definitely appreciated. More

Wonderful experience. Answered all my questions and concerns. Brandy my M.A. was amazing. More

Heather was fantastic. She listened patiently to all of my concerns, engaged me with genuine interest, and made me feel valued not just as a patient, but as a human being. More

I am very happy to have found a wonderful place and a great Physician and Nurse. We are looking forward for the best health care with Dr. Sheffield and Brandy (nurse). Thank You More

My appointments with Dr. Sheffield are always a good experience and I feel confident in my treatment. More

Brandy, the medical assistant, was fantastic!! Super friendly, helpful and kind. LOVED her. More

Dr. Sheffield and Brandy are a great team. They are both so welcoming and warm. I feel like I have a family at Village Health. More

Delightful visit, very helpful. Took exceptional care to understand the nature of my symptoms, and moved aggressively to treat my illness with appropriate medications. Thank you, Doctor! More

I felt like they cared about me from the start of my appointment until the end. More

Dr. Sheffield was very nice and professional! More

Your staff and doctors are always very friendly and professional. More

Dr Sheffield does a super job. She listens to her patients. She cares for her patients. She makes excellent medication decisions. More

I love the ease of communication with this on practice. Text messaging to make appointments is amazing. Also my doctor has helped me with things my previous doctors weren’t able to solve. Love this place. More

Would highly recommend Dr. Sheffield and her staff!!! More

I love everybody in Village Health Partners, Doctor Sheffield the best! More

Dr. Sheffield, Brandy, Kelsey, Courtney all are truly a blessing working together to provide best care for my health and wellness may God continually fill them with grace and love. More

Dr. Sheffield is an excellent doctor she always listens to your needs. Most doctors don't take the time and I appreciate Dr. Sheffield. More

My husband was scheduled for his yearly physical for next but he is doing a procedure on his back. So, test needed to be done way before the procedure so all results were in and went to the right doctors. Dr. Sheffield got ALL test and check list for procedure checked off in one visit. Dr. Sheffield and her nurse are warm hearted and great listeners. Thank you for helping my husband get his check list done for his procedure next week. Love you guys. More

Was in & out in a timely manner and feel that Dr. Sheffield was diligent in her work. More

I really appreciated that the nurse took time to reach out to me letting me know that Dr. Sheffield was a little late, as she was still with her patient at the time of my virtual visit. More

Very impressed with Brandy and Dr. Sheffield. They were attentive and communicated very well regarding all issues. Never felt uncomfortable or rushed. Feel like I found a great team to help manage my health. Thank you so much. More

Very hospitable More

Loved her. She took her time to talk to me and understand my needs. I will be seeing her as my primary care doc going forward. More

Dr. Sheffield and the entire staff have made every experience with them top notch and exceeded my expectations. More

Very pleased that I was now able to see Dr. Sheffield for my health & medical needs! She was thorough in evaluating my prior left arm injury & I trust her recommendations. Brandi was also courteous, respectful & thorough while checking me in. Keep up the great work much appreciated. More

All around great experience with Dr.Sheffield and staff. Nurse Brandy was very friendly and professional. More

Brandy and Dr. Sheffield are always on top of what they are doing. More

Dr. Sheffield is a great provider. Always takes time to ask questions and offer suggestions on care. More

I have always been impressed with Dr. Sheffield. She is an empathic listener and reflects back exactly what is said. She explains in detail what the plan of care is and executes it perfectly! More

As usual Dr. Sheffield was willing to listen to my questions and answer them promptly. She is always kind and caring and doesn't rush me when I have concerns. Her nurse is equally caring and patient with me. The only concern I felt, was the big facility. I am used to her small office and the way she has been able to handle the number of patients in and out during the pandemic. The safety of staff and patients are paramount to her and is greatly appreciated. As a patient I do appreciate the McKinney facility for having a place she could use while waiting on her office to be fixed from the winter storm. More

Dr Sheffield has been outstanding in providing me with care during the pandemic. Brandi has been an amazing resource too. Thanks More

Love Dr Sheffield:) More

Dr Sheffield does a super job of listening and treating us! Dr Sheffield solved my wife's difficult blood pressure issues More

Heather and her staff always do a great job. Heather listens well and has some good strategies to help keep you on track. More

I am so thankful for Dr. Sheffield. My daughter and I always talk about how good of a doctor we think she is. More

Dr Sheffield is the best doctor I ever had and always recommend her. More

I have been a patient of Dr Sheffield since 2013 great staff and I have known most of the staff since my first visit 2013 many of them have been there as long as I have been a patient. Patient care is excellent they do listen and make every effort to accommodate my various requests and needs.Dr Sheffield is dedicated to her patients she is an absolute professional and very kind I am certain other patients feel the same way it’s just so hard finding good quality health care providers nowadays that really care about patients needs. More

Laura is the BEST! Always takes the time to listen to your issues. AAA+++ More

The person that took me to the examination room and the person that took my blood were both wonderful too. More

The young lady that checked me in and took my vitals, I believe here name is Brandy, she is extremely friendly and I appreciate that. Also, Dr. Sheffield is always very good about taking as much time with me as needed to answer any and all questions that I have concerning my health. I will refer her to everyone I know, and already have my wife coming to see her. More

Absolutely love Dr. Todd Wien. He is a great doctor. More

Dr Sheffield is wonderful. She always gives a quality visit. She listens well, cares about her patients and gives excellent advice. My wife and I enjoy seeing Dr Sheffield. More

As always, Dr. Wien does his job very well, very professional. He is caring and thorough. More

Thanks to Dr. Fullington. He takes time to listen to patients and understands their needs. More

I'm very happy with the healthcare I receive from Dr. Sheffield and the team. The attention to detail and communication is great. thanks Dr. Sheffield! More

Dr Sheffield is wonderful. The staff is always so professional. More

My first visit in person with Dr. Sheffield. I truly did feel completely comfortable with the visit and she communicated very well with me about my health and follow-up. More

Dr. Sheffield is very caring and thorough. She always takes time to answer questions, listen to my concerns and explain testing proceedures and test results. She is extremely professional and personable. I feel confident in my health under her care. More

Dr Sheffield is a great doctor because she listens well and cares about her patients More

Dr. Sheffield has been the best doctor ever. She has helped me so much. Professional but have a great bedside manner about her. More

As usual Dr Sheffield was kind, caring and didn't rush me through. I did like the fact she was able to show me pictures for comparison. Her staff were so sweet and listened to my concerns, very courteous. More

Bedside manner is fantastic More

Dr. Sheffield was great. Her nurse was communicating back and forth with my online messages and Dr Sheffield herself was getting back to me very quickly. The Dr has great bedside manners took time to welcome me as a new patient. She made me feel very comfortable from the get go. I really appreciate her help in the matter that I consulted for. She also was very knowledgeable in current research. I give her 5 stars. Have to also mention Courtney who gets 5 stars from me, guided me very patiently through out the whole process. This shows that everyone is so vested in the patient care and I think I ll be happy with this practice. More

Love Dr Sheffield! More

Dr. Sheffield is always so caring and compassionate . She listens to me and answers any questions that I have. She is great! The staff is always so helpful snd courteous! More

Dr.Sheffield,thank you for being so skilled of what you do. More

The televisit process is very easy and convenient. The staff have been great and Dr. Sheffield is awesome. More

I recommend Dr. Sheffield to everyone I know. She always takes the time to explain everything, and her physical exams are so thorough and complete that I have complete confidence in what she says. More

Dr. Sheffield made me feel cared for - that's a great feeling! especially during the first visit - the staff was courteous and professional. More

I just wanted to say that Dr.Sheffield and her staff are awesome. More

Dr. Sheffield was extremely compassionate, excellent listener & detailed. More

Dr Sheffield is kind snd caring. She is very thorough with her exam and has a great bedside manner. More

I absolutely adore the office staff and find Dr. Sheffield to be very knowledgeable and patient and kind More

The staff is great. Response times are awesome. My Doctor Dr. Sheffield has been the best with my health conditions. They have made it super easy and very efficient with all the COVID challenges and safety. More

Dr. Sheffield is a fantastic physician. I have insurance that your group does not accept and I pay out of pocket just to keep seeing Dr. Sheffield. She is thorough and a great communicator. I also appreciate the cleanliness of the office - which is also fantastic. More

I am impressed with the service. I love Dr. SHEFFIELD! More

I have received exceptional service from Dr Heather Sheffield and her staff the one I keep telling people about is my overall experience with COVID testing the experience was exceptional after hearing about long wait times and delays in getting results from family,friends and colleagues. I was prepared for the worst but again the service received from village health partners team testing site was quick, efficient and very friendly, and professional they new what they were doing I was in and out of the testing 45mins More

Dr Sheffield does a great job. She really cares about her patients. She listens to her patients and gives great advice. Prior to becoming Dr Scheffield's patient, my wife could not get her high pressure normal. Thanks to the doctor for getting her on the right meds. More

I have been a patient of Dr Sheffield since 2013 great staff and I have known most of the staff since my first visit 2013 many of them have been there as long as I have been a patient. Patient care is excellent they do listen and make every effort to accommodate my various requests and needs.Dr Sheffield is dedicated to her patients she is an absolute professional and very kind I am certain other patients feel the same way it’s just so hard finding good quality health care providers nowadays that really care about patients needs. More

The staff is amazing, understanding and very professional, they greet you by your name and make you feel like family! My Doctor Sheffield is Awesome, she listens to my concerns and give me 100% of her help, she is very compationent and honest. Dr. Sheffield makes me feel like family! More

I think she is wonderful! She is very knowledgeable on many conditions and has helped me find out why i have been so tired! She really listens and will spend a little more time with you if needed, which I really appreciate since I am a complicated case with many health issues! She is the best Doctor I have ever had! More

I love Doctor Sheffield .The reason for my review is always the billing issue. Every time I leave the office I make sure I don’t have Any additional bills and get assured by them no additional charges , but always 2 weeks later I get a bill I have to pay. I always have to call back and talk to the accounting department to remove it. Last time I called after the clinic got Bought by Vision health I got unfriendly customer representative from the accounting department who is not willing to help and requested me to call my insurance because she doesn’t know why I got charged that much from their end. More

Dr Sheffield and the ladies at the front are very welcoming and sweet! Dr. Sheffield was very informative. More

Polite friendly staff, knowledgeable and patient practitioners. Quick to respond and always willing to take time to adequately discuss your health care. Genuine professionals. More

I think she is wonderful! She is very knowledgeable on many conditions and has helped me find out why i have been so tired! She really listens and will spend a little more time with you if needed, which I really appreciate since I am a complicated case with many health issues! She is the best Doctor I have ever had! More

Over the six years I’ve been going here, I’ve always appreciated Dr. Sheffield’s thoroughness and demeanor. I find her very skilled at explaining things to me. The front office is kind and easy to work with. More

Dr. Sheffield always makes me feel so comfortable anytime I’m in. As a really shy person, I feel at total ease when she’s doing my exam. She also explains everything so thoroughly which makes the experience so much better. More

I love Dr. Sheffield. My husband and I both think she is very smart and dedicated to her patients. She always make sure we have a clear understanding about any health concerns and follow up to assure we are well. Thanks Dr. Sheffield!!! More

Have always had good experiences here. Office seems to run smoothly, courteous employees. Dr. Sheffield is very thorough with me and has a great way of explaining whatever issue I happen to be dealing with. Wife goes here too and we've been very happy with the service at Texas Family Medicine. More

I visited them for the first time recently & had a good experience. My doctor was Dr. Sheffield & I had contact with several other staff members. Everybody was polite & helpful. Employees were competent & courteous. More

This was my first visit after having the same Doctor for over ten years and I was impressed with how efeciant the office runs. Dr. Sheffield is quite plesent and seems very intuned with her pacients and their overall wellness. Glad I found a good Family Physican. More

Have always had good experiences here. Office seems to run smoothly, courteous employees. Dr. Sheffield is very thorough with me and has a great way of explaining whatever issue I happen to be dealing with. Wife goes here too and we've been very happy with the service at Texas Family Medicine. More

Dr Sheffield is very thorough and knowledgeable. Highly recommend. More

Dr Sheffield is very thorough and knowledgeable. Highly recommend. More

Dr. Sheffield is very knoeledgsble and take time to ask questions and listen. She also explains everything in terms that anyone can understand. More