Reviews for McKinney Medical Village

Dr. Hall is always professional and treats me with respect. I do not feel office visits are rushed. I have also been very satisfied with his nurses and office staff. More

Village Health Partners is great and Dr. Yao is a big reason why. He is extremely easy to talk to and he's a great listener as well. He makes you feel at ease from the moment he enters the room. He is very professionsl, knowledgable, thorough, and compassionate. Dr. Yao exceeded all my expectations. I give Village Health Partners and Dr. Yao my highest recommendation. More

My first visit was great. I called to make an appointment and they were able to get me in the next day. New patient paperwork was simple and check in was easy too. Dr. Yao was great and very professional, and lighthearted. I would honestly suggest them to anyone looking for a doctors office with professional and friendly staff who seem to genuinely enjoy what they do ! More

This is the best medical office I've ever been to. I never have to wait more than 15 minutes for my appointment! It's a beautifully organized, friendly office with great staff and Dr Hall always knows me when he sees me. The lab is in the same building which is really convenient. You're not just a number here! More

Dr. Paulita Bogert was very knowledgeable, and respectful. I felt that she cared about me and my concerns. She asked questions and listened. I highly recommend Dr. Eugenia-Paulita Bogert. More

Dr. Hall is a great doctor, the billing is fair. The medical assistants are well trained. The PA is excellent and there are many additional good and well educated doctors. More

Dr. Bogert and Dr Wang are so wonderful. Passionate and patient and recommend to anyone.Dr. Ayala take time to talk to you. Recommend to any one. More

Very professional caring staff. So happy i found this doctor for my son More

Lisa Price, Nurse Practitioner, was able to work me in yesterday when I was feeling really bad, with nausea, sudden spiking high blood pressure. She was very professional, kind, and did a good job of diagnosing the probable cause of my problem. Prescribed a med to help me get by until I could get an appointment with a G/I specialist that she referred me to. I was pleased with her treatment and will be sure to ask for her on my next visit to the clinic. More

Dr. Bogert is the most compassionate, knowledgeable doctor for whom I’ve ever been a patient. She educates me about treatment and care options while respecting my decisions. I live in Frisco but drive to McKinney to see her because I like and respect her so much! More

My family goes to doctor Hall and we have never had a bad experience with him or his staff in the last 2 years. Everyone is nice and seems to be engaged. Dr Hall communicates over his Healow app with small questions which I think is great. This has saved me a trip several times. I would certainly recommend this practice. More

I've used VHP for a long time now, and have always been treated very well there. My previous doctor left, so I decided to try one of their new doctors that had transferred to Mckinney from another location, Dr. Yao. I was very impressed. Dr. Yao spent a lot of time with me, was very personable and intelligent, and asked all the right questions. More importantly, he listened well, and established a great doctor/patient relationship for future visits. When I left his office, I told him he was definitely my new doctor. Don't hesitate to give him a try. More

My experience with Dr. Yao has been amazing! He’s a knowledgeable doctor and I would recommend all my family and friends to him! More

They're great!! They have enough Dr's NP's and PA's so they can get you in on short notice so you don't need to go to an emergency room unless it's truly a serious emergency. More

I saw Dr. Yao yesterday. I’m usually seeing Dr. Hall, but Dr. Yao was available. He was friendly, thorough and knowledgeable. Thank you! More

Nice staff, very friendly. I didn’t feel like I was being rushed out the door. More

Love these docs. Very thorough and kind. Can usually get you in quick too. More

Dr. Wang is so thorough, and has a great bed side manner. Highly recommend him for preteen and teenagers as well as adults. He gets to know his patients, and takes great pride in the doctor patient relationship. Great experience! More

My experience was great ! I was seeing Dr. Wang for a physical examination . He was very kind and concerned about my health . I was not kept waiting and had a over all good examination. With referrals for some of my concerns ! More

I absolutely recommend Village Health Partners of of McKinney Dr Hall is one of the best physicians I have ever seen he is so patient and thorough he's never in a hurry he will sit and listen and recommend and eliminate he doesn't just just hand you a pill More

Good location and easy to work with More

Dr. Hall is an excellent physician. He listens to his patients and will spend time with you without rushing. I feel I am in excellent hands. More

Great service and staff. They really work with you. More

Great staff! They have really come through and literally saved my life in a very difficult medical situation. My best friend recommended them and I'm happy to recommend Village Health Partners for the best medical care I've gotten in years!!! More

Staff is always courteous and efficient. Dr. Hall is frank and honest with diagnoses and health recommendations, which I appreciate. More

Rebekah Ellis (sp) is amazing. I’ve seen her for a while now and I appreciate the time she takes with me at each visit. I never feel rushed with her. She makes you feel comfortable and validated. I highly recommend going to her. ⭐️❤️ More

The people here are so sweet. I’m thinking of switching here from my previous doctor. More

Dr hall is a very good doctor... More

Dr Eppich is truly Epic. After my work place tried to move me to another doctor I realized I could push back and I’m grateful to have him as my doctor. More

Love them and the staff. Friendly and helpful. A company that actually cares about clients. More

Dr Wang is very courteous and professional. Clinic is clean and staff is very friendly. More

My first experience there was amazing.Staff was very professional and Dr. Wang and his assistant was absolutely caring. It also didn't take long. Will go again. More

Top notch health services. I got in as requested. Waited about 10 mins. Loved Dr Borgert. Office staff is the best. Always a smiling and very helpful.  So thankful for this place. More

Dr Fullington is an amazing doctor, helped me so much. Will be seeing him again next time I need someone More

I was looking for a new doctor and came across Dr. Wang. He was very nice and listened to my medical history. He also provided great feedback. Look forward to working with him as I get older. More

I was very pleased with my visit everyone has great customer service. More

Dr. Bogert was very approachable and professional. She listened to all my concerns and answered all of my questions. I am so happy to have her as my new primary care physician. More

Took time to review my diet and explained how my body can or will react to different foods. Since I'm a new patient he will keep me on the radar and requested to see me in 1 month and review my sugar levels.Excellent customer service! More

I love dr. Bogart. She is the best doctor I've had since I moved to the US (more than 20 years ago). She is very detailed and takes her time understanding patient's issues. To me, this is key! Thank you SO much dr. Bogart. Looking forward to seeing you at my next appointment!! More

I have been with Dr. Bogert for years me and my family have followed her everywhere she has gone. She is very awesome. She's so helpful and caring More

Dr Wang is always ready to hear what I have to say, is concerned about my health, and very personable. More

Not bad. Very basic and straightforward. My last doctor came up with a bunch of excuses of what is wrong with me; Dr. Wang actually made more sense. More

Loved Dr. Bogart! She explained everything in detail in a way that simple enough for me to understand.Her friendly and caring approach is awesome! More

It was handled very professionally. More

I love Village Health Partners! Both the Legacy and Frisco locations are great. Lisa Price NP and Dr. Kibel are the best! I’m shocked anyone would have anything negative to say about Lisa!! She’s awesome, informative and genuinely kind. They definitely care of their patients. Even if they are booked, if you’re feeling bad, they will work you in and get you taken care of. Both facilities are clean and well kept. Friendly staff and overall care. Never had a billing issue either. Sounds like a lot of these poor reviews are from people who didn’t ask any questions about tests, prescriptions etc.Maybe you should take the initiative to know what’s being done and why. ALSO you can say NO to any diagnostics offered. No one can force tests on you. You can ask for an itemized documentation. I’ve never had any problem. If you have questions or concerns then ASK right then and there! Talk to your insurance company BEFORE your visits. Understand what is covered and what isn’t. Especially with medications. More

I really do not understand the comments about Lisa Price. I have had no problems at all with her or my primary Dr. or billing or anything else. More

Recently switched to Dr Hall and have been very pleased. He is attentive and knowledgeable. He shows genuine concern and takes prompt action if he sees something that concerns him. The front office staff is generally helpful and courteous. More

Been seeing Dr. Hall here for years. He's a great doctor - listens and is thorough. The front office is friendly and helpful. More

I really like this practice and the staff! My doctor is the best! More

Great practice!! More

Great doctors and staff - extremely knowledgeable and professional More

I have been using these doctors for over 25 years and I always feel blessed and taken care of with any of their staff. I highly recommend this group. More

I have been a patient at Village Health for approximately 16 years and remain highly satisfied with them handling my health issues. More

Excellent Doctor! Dr. Hall was the first to notice a lump in my throat and it turned out to be stage 4 cancer. His professionalism and care saved my life. My wife and I and 4 children have been seeing Dr. Hall for over 8 years. If you need a family doctor I highly recommend Dr. Hall. More

Love my NP, and the MA’s are amazing. I have been going here for years and always get in quickly. I love the patient portal for prescription refills and questions I need to ask my provider. There have been a few occasions where I have had issues with the phone systems, but overall this group is amazing! More

Love my NP, and the MA’s are amazing. I have been going here for years and always get in quickly. I love the patient portal for prescription refills and questions I need to ask my provider. There have been a few occasions where I have had issues with the phone systems, but overall this group is amazing! More

Great Doctors,great staff. A caring company. Really enjoy Lindsay. Dr. Kibel is awesome. Dr. Hall is very smart and a really good Doctor. I just love Doctor Bogert. They have a really great caring attitude. More

I was struggling with my prescription refill. The doctor was submitting it correctly to the pharmacy but the pharmacy wasn’t dispensing the quantity the doctor prescribed. They said it was the doctor’s fault. Then they said it was the insurance company’s fault. Back and forth and back and forth for weeks. Jackie in Village Health’s back office took ownership of the issue. She was in constant communication with me the whole time. She worked with the pharmacy and the insurance company and got it resolved! (And it was the pharmacy causing the issue, after all.) More

Have had great experience here. Dr , nurse practitioner and staff are very good. Can get appointment without difficulty. My husband and other family members go to Dr Hall. My husband has had some difficulty with leaving a message and not receiving a call back More

I recently became eligible for Medicare and had to change all my doctors. I chose United Healthcare AARP as my provider and they suggested this group. I've been with them for a year and have been more than satisfied with the level of service I've received. My main doctor is Dr. Christopher Hall and he's been outstanding in the office and with follow-ups. His staff has been first rate and they have been very helpful when it comes to getting necessary referrals. More

I LOVE MY DR. Dr. Ennis is a great, kind, loving man who never rushes you in and out He LISTENS to you, as he really does care about his patients. I trust and respect him so much!!! More

Awsome...will always use this facility for everything. More

Village Health Partners have three locations with two clinics in Plano and one in McKinney. The staff is customer oriented, and the doctors are well trained. More

We see Dr. Hall. He is the best Dr. that we have had in the last 20 yrs. He always greets you with a hand shake and smile, apologize if he is running late. But he doesn't let that interfere with his visit. He talks and treats you with concern, always goes over every treatment oppition with you. Niki his M.A. is always very pleasant, polite, goes out of her way to make you feel comfortable. The front office staff also does an out standing job. Thank You More

I called this morning as a new patient was scheduled immediately after work at 330p. I waited in waiting room for seems like 5 or minutes. After nurse got vitals the Doctor walked right in and introduce himself to me. I had a as wonderful experience as you could have going to the Doctor. I really liked the young Doctor who I saw. I've decided to change him to my PCP on my Insurance. More

I love this place! I was frustrated because I was confused on what I owed money for for one of my visits and what they were saying didn't make sense. The staff member, Jonnie, remained calm and sympathetic as I explained my frustration & confusion. She ended up calling my insurance and when I checked out was able to clear up my confusion to explain exactly what the charges were for. I think she handled the situation very professionally and thank her for her help!Also, Dr. Hall is a great doctor! He listens to his patients and provides information and recommendations, but then allows me to make my own medical choices. I was looking for a doctor who knew what he was doing, but wasn't pushy and Dr. Hall is just that!Everyone at the office is friendly, respectful, and have always been there when I needed them. Thank you Village Health Partners! More

I love the nurse practitioner she knew my records and knows to inform my doctor in the location of Plano. Dr. Greg Ennis More

He took his time with me and was quick to see me . He is professional and very knowledgeable. I loved my lab results. More

I highly recommend Dr. Christopher Hall! - He took his time with me and was quick to see me . He is professional and very knowledgeable. I loved my lab results. More

My husband and I have been seeing Dr. Hall for over 4 years. He is kind, smart and will help with any advice or therapy needed. I would recommend him to anyone. More

The doctor was time efficient His nurse, Kim, was outstanding in helping me understand tests results and listening to my concerns. More

Expensive but good More

Now that they are finally entering the digital age, it’s much easier to do business with Village Health Partners. For me, the best part is the ability to pay my invoice/statement online. Also, One’s lab reports are easily accessible online. The only complaint I have is that one doesn’t come to know if a balance needes to be paid until it comes in old fashioned postal mail. I don’t know why they can’t send an email to let a person know that there is a balance due on the account. Heart Place has been doing it for some time sending text and email. More

Doctors are excellent and they are close to on time. The staff is helpful and friendly. The phone 'system' needs help. More

This office is a very professional and respectful to all their patients needs. I am please with Dr Eppich and his staff. More

I am very happy with my physician, Dr. Gottipolu. My only regret is due to a change in insurance acceptance, I have to select another physician. I plan to stay with Village Health Partners. More

We have been going to this group since it was Dr.s Crow and Gothard. Then switched to Dr. Hewitt when he came onboard and am completely delighted. The medical staff is exceptional and the care is first rate. I would put them up against any other staff around. There is an occasional breakdown in communication between the med staff and the support staff which can be irritating at time but in my view the quality of the med staff far outweighs any minor inconveniences with the support staff. Med staff is a 5+, support staff a 3. More

I have been a patient of Dr. Lensing since moving to Texas 17 years ago. I have every confidence in him. Village Partners just improved with the addition of Dr. Lauren Woolbert. More

As with most medical offices the support staff is the Weak Link.When this Office Staff makes a mistake they will then Question Your Integrity. The Physicians are Great..Confirm you appointment and work orders the Day Before . More

Hate the phone system. Don't care for the lack of doctor call back to discuss lab results. More

My doctor is great. Love her. The finance department staff, super rude. The lady hung up on me after making a smart remark. When I tried to call back, she let the answering machine answer. She probably thought I would not follow up. More

First off let me start by saying the doctors are excellent! Unfortunately like so many other practices, that is where it ends! Big corporate has ruined the medical profession. 1. You can never talk to a live person. 2. No automated payment system. 3. No one ever calls back. IF they do it is 2 days and even a week later. Then we miss the call and they don’t try again!... 4. They over charge. For a simple follow up visit we were charged a full office visit fee! 5. Online appointment schedule shows no appointment for 2 months out! 6. Admin staff do not listen. They just state policy and make no effort to help. 7. Admin staff stated that the doctor is very busy and has other patients and may not be able to call back! Really! We the patient are also very busy and do not have the time to keep having to chase up the office because they don’t do their job. More

Susan Ponder was recommended by best friend and by my sister. I am a cancer survivor and heard she was a great family practice provider which is what I need. I only have medicare and can't get in to see her because she is not accepting any new Medicare patients. Disappointed. More

Susan Ponder was recommended by best friend and by my sister. I am a cancer survivor and heard she was a great family practice provider which is what I need. I only have medicare and can't get in to see her because she is not accepting any new Medicare patients. Disappointed. More

Susan Ponder was recommended by best friend and by my sister. I am a cancer survivor and heard she was a great family practice provider which is what I need. I only have medicare and can't get in to see her because she is not accepting any new Medicare patients. Disappointed. More

My Doctor, his nurse and the Thrive manager Collin are really great and work to make the experience a good and quality experience. The front desk, office staff, people to play hold on the answering machine do not have clue what being a medical professional is all about. Very poor service and if I could take me Dr with me I would move. More

Absolutely horrible service! I will never use them again and have been a patient for 15 years! More

It's too big. After a great first experience, my followup had to be rebooked several times. When I finally got in to see her, she didn't remember me. It was like starting all over. I had high hopes.... More

I have been going here for almost 4 years. I love my doctor, Shelly Loomstein. However, I have not been able to get in to see her the last couple of times. I have been waiting for 4 days for a doctor to call in a prescription. I called 2 days in a row and no call back. Sad direction VHP has chosen to go. They are too big for personalized care. More